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Posted: Wednesday, December 7, 2016 9:19 AM


Automotive Service Writer Advisor Job Responsibilities:
Initiates automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records.
Automotive Service Writer Advisor Job Duties:
• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules..
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Automotive Service Writer Advisor Skills and Qualifications:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management
Job hours are Monday through Friday 9-6
Experience and knowledge of Mitchel 1
Pay will be based on experience
Fax your resume with cover letter to 719-635-7262 or email to

• Location: 80905, Colorado Springs

• Post ID: 27848087 coloradosprings is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017