Posted: Wednesday, January 10, 2018 5:32 AM
Job Description Looking for a place where you can use your customer service skills to contribute to a team effort with other hard working individuals? A career in the fun, performance based environment of DLM Consultants may be just what you’re looking for! The Customer Service Representative role is a long-term position where customer service and people skills will add value to our growing organization and client. We handle all the retail customer service, sales, and retention efforts for clients in some of the fastest-growing industries in the country. A strong motivation for advancing in a career is key because managers at DLM Consultants are always hired from within the customer service & sales team. Energetic, hard working, people who are willing to learn will excel in this position. What we’re looking for in a Customer Service Representative: Exceptional customer service and people skills Sports minded or a competitive nature Have acquired the abilities to multitask and prioritize Worked in a fast-paced based environment What a Customer Service Representative does every day: Conduct meetings and workshops Establish relations between retail customers and clients Create and hit weekly and monthly goals Training of new team members Exceed expectations What we cross-train Customer Service Representatives in: Retail Sales Conversational techniques Face-to-face communication Situational leadership Team management Company Description Founded and headquartered in Colorado, DLM Consultants is an emerging marketing & sales firm in the Colorado Springs market. With a clear purpose, deep-rooted values, and a team as energetic as they come, the company has already generated new jobs, new opportunities, and new customers. Working on behalf of industry leading clients, DLM Consultants aids popular clientele with the telecom, cable/satellite, and entertainment fields. Acting as the connection to retail-based customers, the team is responsible for professionally representing each client through intensive training and state of the art technology/CRM software with the intentions of acquiring new customers to use their services.
• Location: Colorado Springs
• Post ID: 50275367 coloradosprings